Privacy Policy

Privacy Policy – Sol Health Insurance Agency LLC

Effective Date: October 14, 2025

Sol Health Insurance (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, forms, and services.

1. Information We Collect

Personal Information:
Name, phone number, email address, date of birth, ZIP code, and insurance-related details.

Communications Data:
SMS messages, phone calls, chatbot interactions (including AI-assisted tools), predictive dialer calls, and form submissions.

Technical Data:
IP address, browser type, device information, cookies, and analytics data.

2. How We Collect Information

Directly, when you fill out forms, request a quote, or contact us.

Through automated technologies such as cookies, tracking pixels, and analytics tools.

Through communications with our licensed agents, predictive dialers, and AI-powered chat or voice systems.

3. How We Use Your Information

We use your information to:

Provide insurance quotes and connect you with qualified insurance providers.

Communicate with you via SMS, phone calls (manual or automated), AI chatbots, AI voice agents, and email.

Improve our marketing, customer service, and compliance with legal obligations.

4. Opt-In Consent for Automated Communications

By submitting your information on our website, you expressly consent to receive communications from us via:

SMS text messages

Phone calls (manual or automated, including predictive dialers)

AI-powered communications (chatbots, voice agents, and automated follow-ups)

Message and data rates may apply. You may opt out at any time by replying “STOP” to SMS messages or contacting us directly.

5. Sharing Information

We may share your information with:

Licensed insurance carriers, agents, and affiliates to provide accurate quotes.

Third-party service providers that help us operate our business (analytics, CRM, and communication systems).

Legal authorities when required by law or to protect our rights.

6. Data Retention

We retain your personal information for as long as necessary to deliver our services, fulfill legal requirements, and maintain business operations. You may request deletion of your data by contacting us.

7. Security

We implement reasonable administrative, technical, and physical measures to safeguard your information against unauthorized access, loss, or misuse

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8. Children’s Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect information from minors.

9. Your Rights

You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us using the information below

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10. Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us
[email protected]

Sol Health Insurance